THIM - Thailand's new digital immigration app

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Gaybutton
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THIM - Thailand's new digital immigration app

Post by Gaybutton »

I downloaded and installed it. It looks very nice and seems to be working well. For now those of you traveling to Thailand, the digital arrival part of the app seems to be working. Other parts of the app are "coming soon".

What interests me is the parts that are supposed to be helpful to expats living in Thailand, but whatever that will be is "coming soon", so I'm not sure just what that will be. One of the things the app will be able to do is the 90-day address reports, but that seems a bit redundant to me since their online system for that is already in place and working. The app would be extremely helpful if it eventually handles retirement visa extension or at least makes it significantly easier. The information hints at something like that, but we will have to wait and see what will be available for expats.

Even though the app is in its infancy, I recommend downloading and installing it. If nothing else, it is already going to make things easier for arrival in Thailand. Just make sure to keep the app updated.
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Immigration to be digitised with new app

Bureau plans to add more services

by Suchit Leesa-nguansuk

May 29, 2026

Amazon Web Services (AWS), Digital Identity Co Ltd and the Thai Immigration Bureau have partnered to develop the Thailand Immigration Management System (THIM), the country's first web and mobile platform for this sector.

The app is designed to modernise immigration services for Thailand, which receives roughly 30 million foreign visitors a year, with Bangkok ranked the world's most-visited city by international arrivals in 2025.

THIM is scheduled to launch on Oct 1, developed by Digital Identity and leveraging AWS cloud services.

The Immigration Bureau envisions THIM becoming a "super app" for foreigners in Thailand, reducing paperwork for expats and long-stay workers while paving the way for automated airport channels for tourists.

"THIM positions Thailand at the forefront of Southeast Asia's digital immigration transformation through a national mobile platform," said Pol Maj Gen Pratya Prasarnsuk, deputy commissioner of the Immigration Bureau, at the AWS Summit Bangkok yesterday.

The bureau previously relied on manual blue slips and outsourced data entry. Last year it introduced the web-based Thailand Digital Arrival Card, which processed more than 10 million travellers.

However, frequent visitors complained they had to re-enter all 20 fields for every trip.

With THIM, travellers complete their full profile only once. On future visits, they need to update just a few details, such as the flight number and return date.

The bureau said the process can reduce arrival card completion time to about three minutes.

The app is available now for pilot downloads and uses an electronic know your customer (KYC) process to verify user information against passport details.

Travellers do not need to show a QR code at immigration counters, according to the bureau. Their data syncs directly with the bureau's system, allowing officers to confirm the completed digital form when they scan a physical passport.

The app supports English, Russian, Japanese and Chinese, with plans to expand to 15 languages.

In the future, the bureau wants THIM to become a comprehensive digital platform for all foreigners living in Thailand, featuring appointment booking, electronic extension services, online pre-submission of documents, status change applications and issuance of transaction-related certification documents.

For expats, THIM can support mandatory 90-day reporting and official electronic document requests, reducing visits to provincial immigration offices. Long-term visa holders, including those under Board of Investment or diplomatic status, may be able to access automated airport channels through facial recognition technology that compares real-time mobile photos with identity data stored in passport chips.

"We plan to work with private companies to offer exclusive privileges, benefits and freebies to tourists," said Pol Maj Gen Pratya.

Natakorn Tanachaihirun, chief executive of Digital Identity, added that "the border is Thailand's front door".

THIM's architecture uses AWS services such as artificial intelligence-powered optical character recognition for passport document verification, e-KYC workflows, compute orchestration, security and compliance.

Vatsun Thirapatarapong, country manager of AWS Thailand, said governments across Southeast Asia increasingly view digital infrastructure as "a strategic enabler of national competitiveness and citizen trust".

A crucial factor for the public sector is keeping personally identifiable information within the country.

AWS utilises a "sovereignty by design" approach, ensuring all data remains in Thailand and is strictly managed and controlled under Thai jurisdiction.

https://www.bangkokpost.com/business/ge ... th-new-app
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Google:
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THIM stands for the Thailand Immigration Management System, which is the official digital immigration mobile application launched by the Thai Immigration Bureau to replace traditional paper arrival cards (TM6). Developed in partnership with Digital Identity Co. and built on Amazon Web Services (AWS) cloud infrastructure, the platform aims to significantly reduce airport wait times for international travelers.

Key Features and Benefits

* Digital Arrival Card: Travelers can fill out the required Thailand Digital Arrival Card (TDAC) entirely on their phones before landing, eliminating the need for paper forms.
* Faster Counter Times: Pre-filling details through the app cuts immigration counter processing down to under 40 seconds per traveler.
* Profile Retention: First-time users can register in under three minutes via an AI-powered e-KYC passport scan. Returning visitors only need to update flight details, a process taking under a minute.
* No QR Codes Needed: Completed data automatically syncs directly with the bureau's system, letting officers pull up details the moment a physical passport is scanned.
* Group Applications: Families or business groups can submit multiple travelers under a single trip submission.

Future Upgrades

The Immigration Bureau plans to transform THIM into an all-in-one "super app" for expatriates and tourists. Upcoming functionalities will include:
* 90-Day Reporting: Electronic submission of mandatory address reports for long-stay expats.
* Document Requests: Electronic issuance of visa extensions and certified transaction paperwork.
* Automated Channels: Facial-recognition integration to allow long-term visa holders to use automated airport gates.

Where to Download

The application currently supports English, Russian, Japanese, and Chinese, with plans to expand to 15 languages by October 1. The official pilot version can be downloaded for free via the Google Play Store and the Apple App Store.

https://www.google.com/search?q=THIM&sc ... eMPk9iJ0Aw
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Re: THIM - Thailand's new digital immigration app

Post by Jun »

Gaybutton wrote: Sat May 30, 2026 5:55 am I downloaded and installed it. It looks very nice and seems to be working well. For now those of you traveling to Thailand, the digital arrival part of the app seems to be working.
Does it ask for GPS permission or any other tracking ?

Bangkok Post wrote: Sat May 30, 2026 5:55 am However, frequent visitors complained they had to re-enter all 20 fields for every trip.
With THIM, travellers complete their full profile only once. On future visits, they need to update just a few details, such as the flight number and return date.
Good to hear that they have fixed that problem. Ideally we would have the option of just editing a previous submission. For those who use the same airlines and tend to stay at the same places after arrival, it would be much better.
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Re: THIM - Thailand's new digital immigration app

Post by Gaybutton »

Jun wrote: Sat May 30, 2026 3:22 pm Does it ask for GPS permission or any other tracking ?
The only part of the app that is working so far is the digital arrival card, which I did not bother with because I have no need for it. In other words, I don't know. Perhaps if there is someone else who has done that part can tell us.

Sometimes those types of permissions appear in the settings after installing apps, but I don't see anything like that in the settings, so my guess is the app does not do any type of tracking.
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