Did the IT breakdown affect any of you?

Anything and everything about Thailand
Post Reply
User avatar
Gaybutton
Posts: 23453
Joined: Sat Jul 31, 2010 11:21 am
Location: Thailand
Has thanked: 3 times
Been thanked: 1551 times

Did the IT breakdown affect any of you?

Post by Gaybutton »

That international IT breakdown did cause problems in Thailand, but not all that much. Nothing happened with me. I knew nothing about it until I saw the news.

Did it affect any of you, directly or indirectly, whether you are in Thailand or anywhere else?
User avatar
2lz2p
Posts: 1026
Joined: Sun Aug 01, 2010 8:08 am
Location: Pattaya, Thailand (Jomtien)
Has thanked: 159 times
Been thanked: 129 times

Re: Did the IT breakdown affect any of you?

Post by 2lz2p »

I received an email from a friend who was at Bangkok Hospital Pattaya, he described what happened while he was there and all the computers shut down:
Whilst I was awaiting to see a Doctor, the place went crazy. Announcements came over the loudspeakers that their Computerized system had gone down and apologized for the inconvenience. It became a madhouse. Doctors and nurses plus admin staff running all over the place. All the screens in the various departments went black. The people I were dealing with could not complete their tasks.
I'm glad it didn't happen while I was there in the afternoon the day before.
User avatar
Jun
Posts: 1806
Joined: Mon Jul 10, 2023 8:43 pm
Has thanked: 321 times
Been thanked: 201 times

Re: Did the IT breakdown affect any of you?

Post by Jun »

There were no 7:00 am company RNS announcements from the London Stock Exchange.
No big deal.
Fridays are quiet anyway and most of the companies I hold had announced something within the previous 3 weeks, so I wasn't expecting much.
User avatar
Gaybutton
Posts: 23453
Joined: Sat Jul 31, 2010 11:21 am
Location: Thailand
Has thanked: 3 times
Been thanked: 1551 times

Re: Did the IT breakdown affect any of you?

Post by Gaybutton »

Within Thailand, Thai Airways is saying the crash did not affect their services. However, the check-in systems at the airports were affected. Extra staff has been put on trying to cope with it, but passengers are being advised to arrive at least 4 hours early so as not to miss their flights.
User avatar
Gaybutton
Posts: 23453
Joined: Sat Jul 31, 2010 11:21 am
Location: Thailand
Has thanked: 3 times
Been thanked: 1551 times

Re: Did the IT breakdown affect any of you?

Post by Gaybutton »

Airport check-in services are back to normal - which wasn't all that impressive in the first place . . .
_____________________________________________________________________________

Airport check-in system resumes normal operations – AOT confirms no stranded passengers

By Pattaya Mail

July 20, 2024

Keerati Kijmanawat, President of Airports of Thailand Public Company Limited (AOT), announced that the Departure Control System (DCS) issue affecting several airlines globally on July 19 has been resolved. The system, which had been non-functional since the afternoon of July 19, resumed normal operations at 2 AM on July 20. However, it encountered another disruption at 9 AM before stabilizing again at 11 AM. The passenger queues and check-in times have since returned to normal.

Keerati mentioned that approximately 200 flights were affected by the incident. Despite some delays of 1-3 hours for a few flights and one cancellation on the Bangkok-Osaka route at 10 AM on July 20, all other flights operated as scheduled. There were no stranded passengers, although some requested flight changes or refunds, which were processed according to the regulations of the Civil Aviation Authority of Thailand.

AOT has implemented measures to safeguard passengers’ rights to change flights or receive refunds and has increased staffing levels to handle any future disruptions over the next three days. During the upcoming holiday period, AOT urges passengers to arrive at the airport three hours prior to their flight to avoid any potential delays.

Keerati concluded by expressing gratitude for the cooperation from airlines and airport operators, who provided additional ground staff, passenger service agents, and facilitators. AOT also arranged food and beverages for passengers waiting to check-in during the disruption.

https://www.pattayamail.com/thailandnew ... ers-466117
User avatar
Gaybutton
Posts: 23453
Joined: Sat Jul 31, 2010 11:21 am
Location: Thailand
Has thanked: 3 times
Been thanked: 1551 times

Re: Did the IT breakdown affect any of you?

Post by Gaybutton »

I submitted my 90-day address report without any problems. My online banking is also working without any problems and, as you can see, my internet is working.

However, I have heard that in at least some bank branches there are problems. Hopefully by now those problems have been fixed, but I don't know. If any of you have information, please post.
billyhouston
Posts: 143
Joined: Sun Aug 01, 2010 5:16 am
Location: Chiang Mai
Has thanked: 59 times
Been thanked: 22 times

Re: Did the IT breakdown affect any of you?

Post by billyhouston »

In the US, Southwest Airlines were completely unaffected, despite running Windows. Windows 3.1 that is.
Post Reply