"Thailand Pass" - fixing the problems

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Gaybutton
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"Thailand Pass" - fixing the problems

Post by Gaybutton »

People have been experiencing many problems trying to get the "Thailand Pass", such as the example I posted on the "Headline News" topic. See: viewtopic.php?p=105804#p105804

The powers-that-be are aware of the problems and are trying to get them resolved as quickly as they can. Of course they are blaming everything except themselves for the problems, but they are working on it. They could probably hire a typical high school kid and have the problems fixed in half an hour. Nevertheless . . .

Here is the latest:
_______________

Thailand assures prompt service of ‘Thailand Pass’ for international arrivals

By Pattaya Mail

November 9, 2021

The Ministry of Foreign Affairs is making adjustments to the Thailand Pass system after tourists have had to wait long periods to receive their QR codes. The ministry is now allowing the use of PDF files to facilitate tourists’ selection of their initial hotel which is linked to an accommodating hospital.

Department of Information director-general Tanee Sangrat explained that the slow QR code problem in the Thailand Pass system has arisen due to several causes. These include registrants not having uploaded their vaccination evidence or having uploaded poorly visible scans, the information supplied not matching the designated items, the hotel booking information not having been linked to the system of a hospital supplying RT-PCR tests, and multiple attempts at registration have caused confusion in the approval process.

Mr. Tanee said there were also cases of the wrong email address being filled by the applicant or the applicant’s email box being full, which meant the applicant did not receive the responding mail or the QR code. In some cases, @hotmail addresses did not accept the response emails; the foreign ministry is currently coordinating with Hotmail service provider Microsoft to address this issue. In the meantime, applicants are advised to use non-Hotmail addresses to register.

The Ministry of Foreign Affairs is working with the relevant agencies to address the issues that have surfaced with the Thailand Pass system and make improvements so that travelers may be better serviced.

Applicants may now submit documents in PDF format and select their initial hotel using a drop-down list. A function for checking the registration status is being implemented so applicants will not have to resort to registering multiple times. Work is also being carried out to increase the number of digital vaccine certificates supported by the automatic system, in order to reduce the workload of officials.

Travelers are advised to leave extra time for the vaccine certificate inspection. Those who have matters of urgency are advised to contact the Thai consulate nearest to them or the Department of Consular Affairs call center at phone no. 02 572 8442.

From November 1 to 6, a total of 90,165 applications were made for the Thailand Pass and 33,788 have already been approved. However, those who possess the Certificate of Entry that was approved before November 1 may still use it to enter Thailand.

https://www.pattayamail.com/thailandnew ... als-378650

puan
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Re: "Thailand Pass" - fixing the problems

Post by puan »

When the "typical high school fixer" is done at Ministry of Foreign Affairs, maybe he/she could go over to Immigration and fix the 90-day Reporting Online System. :cry:

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Gaybutton
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Re: "Thailand Pass" - fixing the problems

Post by Gaybutton »

puan wrote:
Wed Nov 10, 2021 10:43 am
maybe he/she could go over to Immigration and fix the 90-day Reporting Online System.
Wouldn't that be nice? And why, on the rare occasions when they do manage to fix these things, they don't stay fixed? Sooner or later these problems usually happen again - and also as usual - get duly ignored . . .

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